Privacy Policy
This is a translation provided for information. In case of discrepancy, the Turkish version prevails.
In brief
This website exists to introduce the practice of Assoc. Prof. Dr. Senad Kalkan, to give patients general information about urology and to make it easier for you to contact us. We only ask you for the information needed for these purposes. Measurement and advertising tools do not run without your permission. We do not sell your data.
Which data is processed and on what legal basis, who it is shared with and what your rights are is set out in the KVKK Privacy Notice; details of cookies are in the Cookie Policy. This page describes how we protect your data and the general privacy rules of the website.
Data controller
- Data controller: Practice of Assoc. Prof. Dr. Senad Kalkan (Assoc. Prof. Dr. Senad Kalkan, Urologist)
- Address: Teşvikiye Mah. Hakkı Yeten Cad. Doğu İş Merkezi No:15 İç Kapı No:10 Kat:4, Şişli / İstanbul
- Email: info@drsenadkalkan.com
- Phone / WhatsApp: 0532 247 46 79
- Website: https://drsenadkalkan.com
Assoc. Prof. Dr. Senad Kalkan also sees patients part-time at the Medicana hospital in Sarajevo (Bosnia and Herzegovina). The data of patients examined and treated at that hospital is processed by the hospital in its own name, as a separate data controller and under the legislation that applies to it. This policy covers only this website and the contact channels of the practice in Istanbul.
Our basic principles
- We ask for data only for a specific purpose and only as much as that purpose requires.
- We handle your health information under medical confidentiality and use it only to assess your request and provide healthcare.
- We do not send information from the contact form to advertising platforms.
- We do not make decisions about you solely by automated means, and we do not use automated decision-making based on profiling.
- We delete or anonymise data once its retention period has expired.
How do we protect your data?
- All connections between the website and your browser are encrypted (HTTPS).
- The contact form uses a security check against forged submissions (CSRF protection).
- Only authorised people, using personal login details, can access form records and the admin panel.
- In cookie consent records we store your IP address as a hash, not in plain form.
- We have contracts with our service providers that require them to process data only on our instructions and in confidence.
No system can guarantee complete security. If a data breach occurs, we will notify the Personal Data Protection Board and the people affected in accordance with the KVKK.
When sharing health information
The contact form and WhatsApp are for appointments and preliminary information; they do not replace a consultation. A few sentences are enough for us to understand your request. We recommend that you bring detailed reports, images or documents to your consultation or send them by a method we agree on with you. If you are writing on behalf of someone else, do not share their health information without their knowledge and consent.
WhatsApp, phone and email
When you click the WhatsApp link, the WhatsApp app opens and the conversation is subject to WhatsApp's (Meta's) own terms. Phone and email links also open the relevant app on your device. We use information that reaches us through these channels only to reply to you and arrange your appointment.
Commercial electronic messages
In accordance with Law No. 6563 on the Regulation of Electronic Commerce, we do not send you promotional or marketing text messages, emails or calls without your prior consent. Our replies to your request, appointment reminders and informational messages are not commercial electronic messages.
Visitors under 18
If you are under 18, please do not fill in the form yourself; ask your parent or guardian to contact us instead.
Links to other websites and embedded content
The website may contain content from and links to external services such as YouTube, Instagram and Google Maps. Embedded content is loaded only when you allow the "External media" category in the cookie panel. How these services use your data is governed by their own privacy policies.
Visitors in the European Union (GDPR)
Some pages of our website are published in other languages, including German. If you are in the European Union and the General Data Protection Regulation (GDPR) applies to the processing of your data, you have the following rights in addition to your rights under the KVKK: access to your data, rectification, erasure, restriction of processing, data portability, objection to processing based on legitimate interests and withdrawal of consent. Where the GDPR applies, the legal bases we rely on follow the same logic as their KVKK equivalents: pre-contractual steps to answer your request, legal obligation, legitimate interest, your consent for cookies and, for health data, the purposes of medical diagnosis and treatment. You can send your requests to info@drsenadkalkan.com. You also have the right to lodge a complaint with the data protection supervisory authority in your country.
Changes to this policy
We update this page when the tools we use on the website or the legislation change. The current version is always published on this page.
Contact
For privacy questions, write to info@drsenadkalkan.com or call us on 0532 247 46 79.
